Q: Are you still travelling during Covid 19?
A: Yes! We have been busier than ever during Covid 19. People still need to travel. The airlines
are doing a good job of sanitizing between flights. In addition, we provide hand sanitizer,
disinfectant wipes, extra face masks and gloves. As an extra precaution, our Flight Companions are tested for Covid 19 before and after each flight. Your good health and our own good health is very important to us!
Q: How much does this service cost?
A: Each itinerary is different, so the cost will be customized to your needs. Basically, the client takes care of their airfare and the companion’s airfare, plus a minimal daily companion rate. If needed, any ground transportation and any other trip related expenses are also covered by the client.
Q: Will you take care of the travel arrangements?
A: Yes, we are happy to make the travel arrangements for you. After discussing the situation with you we will research to find the best available airfares and other accommodations to meet your needs. We will provide you with a quote before finalizing the itinerary. We also welcome working with your own travel agent.
Q: Who can benefit from this service?
A: You! If you cannot accompany your child or parent, or if you need help when traveling with children or parents. Seniors, anyone with travel anxiety, people with disabilities and those who simply do not want to travel alone.
Q: How do I know that I will be in good hands?
A: TLC Personal Flight Companions love helping people! We are experienced air travelers and are fully insured. Each has passed an extensive background check. We can provide references at your request.
Q: How do I get to or from the airport?
A: Our travel companion can pick you up at your home or meet you at the departure airport. At the arrival airport we can meet your relative or friend, or accompany you via ground transportation to your final destination.
Q: What if I can’t handle my luggage?
A: We insist on taking care of your luggage throughout the trip!
Q: What happens if my flight changes?
A: Throughout the trip, our travel companion will handle any flight changes and we will stay with you the entire time. We will also update your designated friend or family member of any changes in flight plans. If your flight is canceled or seriously delayed, we will discuss alternate arrangements with you and take care of those.
Q: Where do you travel?
A: Anywhere in the world, except locations the United States government has declared unsafe for United States citizens.
Q: What forms of payment do you accept?
A: MasterCard, Visa, American Express, Venmo, Zelle and check.
Q: Could you accompany me throughout an entire vacation?
A: Yes. We can accompany you on a single flight or an entire vacation.
Q: Do you have insurance?
A: Yes. TLC Personal Flight Companion, LLC holds General and Professional Liability Insurance that covers all of our travel companions.
Q: Do you have references?
A: Yes. We have references that we are happy to provide upon request.
Q: Can you accompany children?
A: Yes, we can accompany children 5 years and older who are meeting a parent or family member at the airport. We also accompany parents who need help flying with children.
Q: Do you provide medical assistance?
A: We are happy to assist those who have difficulty walking and other minor health issues. However, we are not nurses or health care professionals and therefore cannot provide medical assistance.
Q: Where are you located?
A: We are located in Carmel, Indiana. Our home airport is Indianapolis, IN so we are only a flight away! Travel with peace of mind, whether you are flying within the U.S. or internationally. You’ll feel like you are traveling with a friend with your TLC personal travel companion by your side.